When you purchase a Hades product, it includes a 12-month component guarantee (please refer to our conditions of sale for further information).

If within the guarantee period of a product any defect is discovered in respect of workmanship, construction or material, we will repair the defect or replace the defective part at our expense inside normal working hours at the company’s premises providing written notice is given immediately the defect is discovered and that, if required by us, the part or complete system is returned to the company’s premises carriage paid.

Spares or repaired parts are delivered ex works exclusive of fitting.

The guarantee does not apply to defects caused by incorrect installation, abnormal conditions of working, accidents, misuse or neglects. Our responsibility is in all cases limited to the cost of making good the defect or replacing the defective part at the company’s premises inside normal working hours. The company excludes all liability for any consequential or other damage or losses which may occur.